Terms and Conditions
Vehicle Hire
Drivers
Drivers must be over 21 years of age. They must have held their full license for a minimum of 1 year.
Schedule of drivers not Insured
Drivers who have been involved in more than three accidents in the last three years. Thefts- drivers with more than two theft claims in the last three years Motor convictions drivers with the following convictions on their licence UT50,CD40,CD50,CD60,CD70,DD40DD60,DD80,DR10,DR20,DR30,DR31, DR40,DR50,DR60,DR61,DR70,DR80 OR DR90
Rates & Payment
Our rates include VAT and comprehensive insurance. Additional drivers can be included by arrangement at no extra cost. Payment must be made at the beginning of hire for the full rental term. The minimum rental period is 24 hours
Fuel
Vehicles are supplied full of fuel and should be returned with a full fuel tank. There will be a minimum handling charge of £10.00 levied if vehicles are returned not full of fuel. If the hirer accidentally fills the hire vehicle with the wrong fuel type, the hirer will be responsible for any repair bill plus the cost of refuelling the hire vehicle with the correct fuel type.
Parking tickets and Traffic penalties
The Driver/Hirer is responsible for any parking fines and any traffic penalties received during the hire of a vehicle
Puncture
The hirer is responsible for all costs incurred with the repair or replacement of a punctured or damaged tyre.
Collision Damage Insurance
Hire costs include comprehensive insurance. An excess applies to all claims or damage to the vehicle. This excess is your responsibility as the Hirer. This insurance must be purchased at the commencement of hire.
Cars
The Hirer is responsible for the first £900 of any claim. A Collision Damage Insurance Waiver is available to purchase at a cost of £10 per day for cars which will reduce your liability down to £300 of any claim.
Minibuses, 4 x 4 and vans
The hirer is responsible for the first £2000 of any claim, this can be reduced to £800 at a cost of £12 per day.
Holders of non UK licences and all drivers under the age of 25
The hirer will be responsible for the first £2000 of any claim. This can be reduced to £800 at a cost of £15 per day.
Please note that the Collision Damage Insurance does NOT cover your liability for the full cost of repairing or replacing window glass, tyres, wheels, wheel trims, wing mirrors, keys, immobilisers, cigar or cigarette burns or any other damage to the interior of vehicles in your possession.
* Vehicle damage claims are subject to a £50 damage processing fee.
Mileage: Unlimited mileage is available whilst the vehicle is on hire in the Orkney Islands. There is an additional mileage charge for vehicles taken on to the Scottish mainland.
Smoking
Drive Orkney operate a strict no smoking policy in all our vehicles any evidence of smoking within the vehicles on return will incur a full valeting charge of £250.
Pets
Drive Orkney does not allow animals in our hire cars any vehicle's found with evidence of pets having been present on return of vehicle will incur a full valeting charge of £250.
Delivery
Delivery and Collection is available to and from the Kirkwall Airport and collection is from our office in town.